Reviews


“Matt Pietrangelo performed my maintenance service for my heating and air conditioning systems. He arrived on time and was very efficient in completing my service. He did a very thorough job both inside and outside my home.
He was very pleasant and professional. I would highly recommend him .”
- Regina R.

“We’ve used Dependable for our older HVAC maintenance the last couple years. We decided to finally replace the unit for a
new, high efficiency Rudd 4 ton unit. From our sales appt. with Mike Harbula, to our installation today, we waited less than a week.
Our 3 installers today were Anthony, Sam and Matt. They worked non-stop, ALL DAY to complete the entire project in one day (including installation of an
additional return for improved airflow). All 3 young men were extremely thorough, polite, pleasant and VERY considerate of us and our home! It’s SO refreshing to
find a company that keeps its promises and is able to hire and retain such great employees. Thank you!”

- Beverly S.

“We are regular customers of Dependable. They always give us fast and reliable service. The technicians are very pleasant and courteous. Ty did a great job servicing our tankless water heater. We would recommend Dependable Services to anyone… Thanks”

- Jeff F.

“Richard was here to perform a tankless water heater flush and install a new control valve under kitchen sink. He was very accommodating in answering all our questions and made a few suggestions. Richard shared his knowledge and experience and worked quickly and efficiently. He cleaned up the work area when finished.”

- Lou V.

“Braxton was able to arrive about 3 hours earlier than expected, which was a great help. He was able to access the problem and fix it very quickly. He explained everything clearly as well. I have already recommended Dependable Service to someone else in Myrtle Beach. Thank you so very much.”

- Sheila L.

“Technician showed up on time. He quickly assessed the issue with the air handler (faulty capacitor) and had it up and going quickly. Tech offered other services: recurring service plan, air purifier and system replacement. Reason for 3 stars- tech reinstalled the air handler cover upside down and was getting ready to “tape” it closed because he was unable to get it to fit correctly. I told him it didn’t look right, his response was, “Yea it won’t go back on.” I was not comfortable with this and offered to help. I used his tools to reinstall the cover the right way. Tech insisted on taping the cover afterwards- which I was fine with, he bent the cover in a few places that I had to fix, again with his tools. An unknowing customer would not know any better and that’s unacceptable. Also, while signing the documents on his phone a text popped up from “Vicky” asking if he was almost done. While it’s not a big deal, it’s not professional.”

- Thomas C.

“I met Nick when I called for assistance with a malfunctioning water heater. I discussed having it replaced, and agreed to do that. In just a couple of days Nick came back, and did the replacement himself. The job was very well done, neatly and professionally.
I am very happy with both the selection of the water heater I chose, and with the work that Nick performed.”

- Dale M.

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