Reviews
He was very pleasant and professional. I would highly recommend him .”
“We’ve used Dependable for our older HVAC maintenance the last couple years. We decided to finally replace the unit for a
new, high efficiency Rudd 4 ton unit. From our sales appt. with Mike Harbula, to our installation today, we waited less than a week.
Our 3 installers today were Anthony, Sam and Matt. They worked non-stop, ALL DAY to complete the entire project in one day (including installation of an
additional return for improved airflow). All 3 young men were extremely thorough, polite, pleasant and VERY considerate of us and our home! It’s SO refreshing to
find a company that keeps its promises and is able to hire and retain such great employees. Thank you!”
“Richard was prompt, very polite, and completed the project quickly.”
“We are regular customers of Dependable. They always give us fast and reliable service. The technicians are very pleasant and courteous. Ty did a great job servicing our tankless water heater. We would recommend Dependable Services to anyone… Thanks”
“Richard was here to perform a tankless water heater flush and install a new control valve under kitchen sink. He was very accommodating in answering all our questions and made a few suggestions. Richard shared his knowledge and experience and worked quickly and efficiently. He cleaned up the work area when finished.”
“Braxton was able to arrive about 3 hours earlier than expected, which was a great help. He was able to access the problem and fix it very quickly. He explained everything clearly as well. I have already recommended Dependable Service to someone else in Myrtle Beach. Thank you so very much.”
“Technician showed up on time. He quickly assessed the issue with the air handler (faulty capacitor) and had it up and going quickly. Tech offered other services: recurring service plan, air purifier and system replacement. Reason for 3 stars- tech reinstalled the air handler cover upside down and was getting ready to “tape” it closed because he was unable to get it to fit correctly. I told him it didn’t look right, his response was, “Yea it won’t go back on.” I was not comfortable with this and offered to help. I used his tools to reinstall the cover the right way. Tech insisted on taping the cover afterwards- which I was fine with, he bent the cover in a few places that I had to fix, again with his tools. An unknowing customer would not know any better and that’s unacceptable. Also, while signing the documents on his phone a text popped up from “Vicky” asking if he was almost done. While it’s not a big deal, it’s not professional.”
“I met Nick when I called for assistance with a malfunctioning water heater. I discussed having it replaced, and agreed to do that. In just a couple of days Nick came back, and did the replacement himself. The job was very well done, neatly and professionally.
I am very happy with both the selection of the water heater I chose, and with the work that Nick performed.”
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